FAQ Frequently asked question during installation

During installation, the CLEMAP product does not create a WIFI network with the name "clemapXX"

The password for clemapXX WIFI network is not accepted

How to find a CLEMAP device on the local network

I can’t reach floem.clemap.com through my browser

During the installation (step 2) I cannot reach 192.168.1.100:4000 via my browser

During the installation (step 2) I cannot find my WIFI in the list of available networks

Ground fault circuit interrupter switches off

The sensor cannot connect to the cloud (status LED flashes)

I have installed the CLEMAP product correctly and registered it on the platform, but the data is not accessible on floem.clemap.com

Charging problems with SEAT and Renault electric vehicles

How can I limit the total power of the charging stations?

Firewall Ports and Addresses

Information about Cascading

How do I configure the outputs (relays) on the CLEMAP Load Management system?

How do I create a support ticket in the CLEMAP Support Portal?

Do you have any further questions about the installation? We will be happy to answer them at [email protected] or by phone +41 44 548 20 61.