For Property Owners / CLEMAP One

where should the sensor ideally be installed? ideally, the sensor is installed in the fuse box/distribution box within the apartment/house/property the sensor can also be installed on the meter box but only if it has a wireless connection do i need a wireless connection at the fuse/distribution box? wireless simplifies the installation if there is no wireless, the electrician must install a repeater (e g netis pl7622 wireless powerline adapter) to enable access to your wireless however, the sensor is also available with a lan connection is the data also collected when i switch off my wireless? yes, the sensor has a memory that temporarily stores the data as soon as the wireless is switched on again, the data is visible on the app again can the sensor also be installed with a photovoltaic system or battery? yes will my data be passed on? with regard to data protection, we follow the security guidelines of the eu your data will not be passed on to third parties without your permission on which smartphones does the application run? our application runs on android, ios and web app what guarantee does the sensor have? the sensor has a warranty of two years i am a tenant of a flat, can i still benefit from clemap? yes, absolutely the sensor can be installed in the fuse box if there is no space there, we mount the sensor outside as a tenant, do i have to inform my landlord about the installation of clemap? if you install the sensor in the fuse box of your flat, you do not have to inform your landlord if the sensor is installed in the central distribution box, we recommend consulting your landlord clemap one does not create a clemap nibble wireless network if the sensor does not find a network, it goes into discovery mode and provides its own wireless network (clemap nibble) it may take up to three minutes for clemap nibble to appear among the available networks the password for clemap nibble wireless network is not accepted after entering the clemap nibble wireless network password "sensorsetup", it is not accepted the network is set up, try again in 30 seconds during the installation (step 2), i cannot find my home wireless in the list of available networks check whether the wlan reaches the control cabinet in which clemap one is installed if the wireless router is too far away, install a power line adapter (e g tp link tl wpa4220kit) or a wireless repeater the sensor only supports wireless networks on the 2 4 ghz frequency if the network is on the 5 ghz frequency, activate transmission on 2 4 ghz via the menu of your wireless router or install a repeater after connecting the sensor to my distribution box, the fi switch pops out the rcd can compare the amount of current flowing in and out if the sum is intact, the current flowing in must be as high as the current flowing back, the sum of the currents of the neutral conductor and phases must be zero if this is not the case, the rcd disconnects the circuit, it "pops out" if l1, l2 and/or l3 are connected after and neutral before the rcd, the rcd will notice a difference between outgoing and return current make sure that l1, l2, l3 and the neutral are all connected after the rcd the sensor cannot connect to the cloud (status led flashes) check that ports 443, 3032 and 8883 of the wireless router are open on the sensor setup page, blue webpage (installation, step 2), perform a soft reboot by selecting "reboot system" and waiting three minutes perform a hard reboot by pressing the reset button e g with a screwdriver and wait three minutes