---
title: Kempower via Cloud
slug: help-center/x2bh-kempower-via-cloud
docTags: 
createdAt: 2024-05-24T16:28:09.636Z
---

:::hint{type="info"}
Make sure your charger is updated to firmware version 3.4.8 or higher before you continue. This is the minimum version on which this interface has been tested. If necessary, update your charger first.

**Important:&#x20;**&#x54;his account must have control over all satellites via PowerGroups. In addition, at least one PowerGroup must exist to be able to control the charging stations.

We recommend using the Modbus option, as it provides a more stable connection: [Kempower via Modbus](docId\:yPcs8vIyKeAoagGW3XblQ)&#x20;
:::

**1)** In your **ChargeEye** Account look for charging stations and then pick your charging station **name**. In this example case it would be *vc-test-clemap-1*.

:::hint{type="danger"}
Make sure your account is able to control chargers via dynamic load balancing. This might require a special license.
:::

![](https://api.archbee.com/api/optimize/N5BtsfQVOxPnQzfUQkalm/jxYpN3zjaTm9tzDFiJZOZ_image.png)

**2)** In your **Clemap Device** enter the **local Web Interface** (in the browser *ip\_address:4000*).
Select **Kempower Cloud** as model.
Enter the **station name** you got from **ChargeEye**.&#x20;

*Please note that this is the main charger who acts a Master for all the other chargers in the constelation, this plugs will be added dynamically by our device:*

![](https://api.archbee.com/api/optimize/N5BtsfQVOxPnQzfUQkalm/m-OSq9HFB7s06tDn0ImTS_image.png)

**3)** Now you go to the Credentials Tab in the local Web Interface of your Clemap Device.
There you go and select Kempower Cloud. [Cloud provider access data](docId\:ppFYn4MzbLGo_5_c8uIvZ)&#x20;

And enter the unique token of your ChargeEye account.&#x20;

*Please note that this token will only be encrypted locally in the device, we have no access to it.*

:::hint{type="warning"}
### Here is how to obtain a token:

Contact Kempower support by e-mail at **support\@kempower.com**.

Clearly state **“API Token / ChargEye Token”** in your request.

<u>Provide the following information:</u>

- Company name
- Site or project name
- ChargEye account name
- Serial number or name of the affected Kempower charging station
- Reason for the token request: integration with the external load management system CLEMAP
:::



![](https://api.archbee.com/api/optimize/N5BtsfQVOxPnQzfUQkalm/paUG0iBbfI1PzEuMuXM1O_image.png)

**4)** Click save and restart. Wait for the reboot of the device and now the charger and the plugs should stand as Idle.

Happy Charging!
