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Customer Support Center

Welcome to the CLEMAP Help Center!

Thank you for choosing CLEMAP products for energy management and monitoring. This Help Center has been developed to provide you with the necessary information for the installation and effective use of CLEMAP Load Management and CLEMAP Energy Monitor. Additionally, you will find detailed instructions for connecting with various brands of charging stations compatible with CLEMAP Load Management.

Installation Guide for CLEMAP Load Management:

Please follow the instructions in this section carefully to ensure proper installation of CLEMAP Load Management. This system enables you to efficiently manage and optimize the energy load of your facility.

  1. System Requirements: Make sure your system meets all minimum requirements before starting the installation. Go to the Installation requirements.
  2. Hardware Installation: Follow the step-by-step instructions to properly install CLEMAP Load Management in your infrastructure. Go to Step 1: Electrical installation and Step 2: CLEMAP connection to a WIFI network or via Ethernet cable.
  3. Software Configuration: After hardware installation, follow the instructions to optimize the CLEMAP Load Management software configuration. Go to Step 3: Activation on floem.clemap.com, Step 4: Integration of the charging stations, control and monitoring and Step 5 : Integration of ripple control signal from power supply company.

Installation Guide for CLEMAP Energy Monitor:

The CLEMAP Energy Monitor provides you with a detailed overview of your energy consumption. Follow this guide to properly install and configure the device.

Connecting Compatible Charging Stations:

To fully utilize the potential of CLEMAP Load Management, it is essential to connect compatible charging stations. Follow the specific instructions for your charging station brand to ensure a stable and secure connection.

  1. Compatibility: Check the compatibility of your charging station with CLEMAP Load Management.
  2. Connection Instructions: Find detailed instructions for connecting your charging station to the CLEMAP Load Management system here: Charging Station Configurations.

For further details or assistance, visit the FAQ section or contact our customer service. Thank you for trusting CLEMAP for energy management and monitoring.